What to Expect on a Damage Restoration Call

11/2/2023 (Permalink)

North Austin/SW Williamson CO  24 Hour Emergency Water Damage Service

SERVPRO of North Austin/SW Williamson CO is available 24 hours a day for damage restoration emergencies, large or small. When you are dealing with water, storm, or fire damage, immediate action is crucial. A delay of just a few days can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 512-335-7247

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Austin/SW Williamson CO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

We at SERVPRO North Austin/SW Williamson CO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO?  SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

4/7/2021 (Permalink)

If your home or business has suffered a water damage event, simply cleaning up the water and opening up the windows will not completely dry the space, leaving your home or business vulnerable to future mold growth (known as secondary damage).  SERVPRO of North Austin/SW Williamson County uses industrial grade dehumidifiers and fans to completely dry your home or business.  SERVPRO of North Austin/SW Williamson County uses moisture testing devices to make sure your walls, closets, and floors are dry before we leave your home and close out the job.  In addition to drying, commercial grade anti-fungal treatments are applied in order to prevent mold from forming.

If your home or business has suffered a fire damage event, air scrubbers are brought in to the area to "scrub" the air clean and remove the chemical and smoke odor. In addition to air scrubbers, special cleaning agents are used to save as many smoke-affected items as possible in your home or business.

If your home or business has suffered a water damage, fire damage, or mold growth event, please do not hesitate to call us today.

Why SERVPRO? SERVPRO is "Institute of Inspection Cleaning and Restoration Certified"

4/7/2021 (Permalink)

If you or your business has suffered a water damage, fire damage, mold damage, or bio hazard damage, odds are it has affected some sort of fabric or textile in your home.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.

Do you need upholstery cleaning or carpet cleaning for your home or business performed by a company that is IICRC certified?  SERVPRO  of North Austin / SW Williamson County cleans upholstery for general cleaning, pet dander, smoke damage, office carpet tile, and more. 

Source: IICRC Online

Why SERVPRO? SERVPRO is Hazmat and Bio Hazard Removal Trained

3/31/2021 (Permalink)

Bio hazard clean up is considered: blood clean up, urine clean up, human feces clean up, animal feces clean up, vomit clean up, and other human fluids.  General maid and janitorial services will not remove these items due to their potentially hazardous nature.  SERVPRO of North Austin/SW Williamson County technicians are trained and properly uniformed to safely remove bio hazardous materials. This is why you can rely on SERVPRO of North Austin/SW Williamson County to get the job done quickly, safely, and to sanitation standards.  Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of North Austin/SW Williamson County will remove all hazardous items and properly dispose of them. If you or your business is in need of bio hazard removal, please do not hesitate to call today.

Why SERVPRO? SERVPRO Will Work with Your Insurance

3/31/2021 (Permalink)

In the unfortunate event your home or business suffers: water damage, viral contamination, fire damage, mold damage, or bio-hazard clean up needs,  SERVPRO of North Austin / SW Williamson County will work seamlessly with your home or business insurance company.  This means less hassle and less worry for you. Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for years and years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past.  If you need the job done right with less hassle for you, your home or business, please do not hesitate to call SERVPRO of North Austin / SW Williamson County.

Why SERVPRO? SERVPRO is Faster to Disaster

3/30/2021 (Permalink)

SERVPRO of North Austin and SW Williamson CO offers a 24 hour emergency service.  Our office is open Monday through Friday, however there will always be someone to answer your call after hours and on the weekends.  If the event is classified as an emergency, SERVPRO of North Austin and SW Williamson CO will be out right away regardless of time or day.  When hurricanes, floods, wild fires, and other disasters strike all around the country, SERVPRO franchises band together and travel sometimes thousands of miles to come to the disaster area to help restore homes and businesses affected. If there is a catastrophic event in your area, SERVPRO will call in "extreme teams" that will arrive in your city or town to help cover more ground and to help more home and business owners. If your home or business has suffered a water damage or other emergency event, please do not hesitate to call.  

Why SERVPRO - SERVPRO's Mold Technicians are Mold Certified

3/30/2021 (Permalink)

When water damage to a home or business is not properly restored, completely dried out, and treated for mold prevention, mold has the perfect environment in which to form and grow. SERVPRO of North Austin and SW Williamson County can perform your Mold Remediation using a Mold Certified Technician so you know it's done right. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants. Please do not hesitate to give us a call at SERVPRO of North Austin/SW Williamson County today to set up a time to start the mold remediation process.

SERVPRO of North Austin and SW Williamson CO Will Work with Your Business' Insurance Company Every Step of the Way

4/10/2020 (Permalink)

SERVPRO of North Austin and SW Williamson CO Will Work with Your Business' Insurance Company Every Step of the Way

Have you needed to call your insurance company and open a claim for a water damage, fire damage, or other damaging event that occurred to your business? SERVPRO of North Austin and SW Williamson CO will work with your business every step of the way. SERVPRO is trusted by insurance companies nation-wide and has been recommended by insurance companies for decades. It is a daily occurrence at SERVPRO to talk to insurance claim adjusters to ensure things are going according to plan and jobs are correctly documented for proper insurance claim pay outs. Our goal is to get your business up and running as fast as possible so you can go back to focusing on your business.

To learn more about how SERVPRO of North Austin and SW Williamson CO works with Commercial Businesses, please click here.

Why SERVPRO? SERVPRO is at the Forefront of Continuing Education for the Insurance Industry for Damage Restoration

4/10/2020 (Permalink)

Why SERVPRO? SERVPRO is at the Forefront of Continuing Education for the Insurance Industry for Damage Restoration

SERVPRO of North Austin and SW Williamson CO offers complementary continuing education credits for insurance and real estate industry professionals in the Austin area.  Call today to find out when and where the next class is.

SERVPRO offers both credit and noncredit courses for: real estate professionals, insurance adjusters, insurance agents, and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Restoration and Remediation
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar (non-credit course)

When we all work together for our clients, everyone wins. Striving for the most efficient and cost-effective restoration process is always the goal. SERVPRO of North Austin and SW Williamson CO is happy to offer CE credits in our specialty lines of business.

Why SERVPRO? SERVPRO of North Austin and SW Williamson CO Employees are Well-Trained

4/5/2020 (Permalink)

Why SERVPRO? SERVPRO of North Austin and SW Williamson CO Employees are Well-Trained

Back in 1992, SERVPRO Corporate developed a National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry professionals.

The National Training Center offers employee training as a self paced program designed specifically for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet and Upholstery Cleaning

SERVPRO is an approved IICRC (Carpet and Upholstery Cleaning) Training School that offers year-around classes in the following categories:

• Fire Restoration
• Water Restoration
• Carpet Cleaning
• Upholstery Cleaning
• Applied Structural Drying

In addition, SERVPRO of North Austin and SW Williamson CO is bio hazard and mold certified as well. Click HERE to view our full list of certifications and affiliations. 

Why SERVPRO? SERVPRO of North Austin / SW Williamson CO Can Help Get Rid of Odors in Your Home or Business

4/5/2020 (Permalink)

Why SERVPRO? SERVPRO of North Austin / SW Williamson CO Can Help Get Rid of Odors in Your Home or Business

Did you have a water damage that has left your home with a bad smell? Do you have smoke damage in your home from a fire or from cigarettes? SERVPRO of North Austin / SW Williamson CO can take care of that musty, smoky, or foul smell in your home or business.  Are you smelling a musty smell that may point to hidden mold in the walls or behind the sink? Whatever odor is in your home, SERVPRO of North Austin / SW Williamson CO can help you identify it and get rid of it. SERVPRO uses air movers, ionizers, and industrial grade cleaning solutions to clean, sanitize, and remove odors from your home or business. SERVPRO of North Austin / SW Williamson CO will help to make it "Like it never even happened." Call today to get the process started: (512) 335-7247

Why SERVPRO – SERVPRO of North Austin and SW Williamson CO Has Been Locally Owned and Operated in the Austin area for Years

3/31/2020 (Permalink)

Why SERVPRO – SERVPRO of North Austin and SW Williamson CO Has Been Locally Owned and Operated in the Austin area for Years

The owners of SERVPRO is a resident of the Austin area himself and has been helping home and business owners in Austin for over a decade. We have worked with all the insurance companies and know many of the agents. We are here to help not only you and your home/business, but Austin as well. When Austin is successful, we are all successful. We service the surrounding areas of: Round Rock, Leander, Jollyville, Cedar Park, and SW Williamson county as well. Each franchise of SERVPRO of individually owned and operated. Click HERE to view our team and HERE to learn more about us. We are Here to Help

Why SERVPRO? SERVPRO of North Austin and SW Williamson CO Can Clean and Sanitize for COVID-19 Safely

3/31/2020 (Permalink)

Why SERVPRO? SERVPRO of North Austin and SW Williamson CO Can Clean and Sanitize for COVID-19 Safely

SERVPRO of North Austin and SW Williamson CO is HAZMAT and Bio Hazard removal certified. The industrial grade chemicals that SERVPRO of North Austin and SW Williamson CO uses to clean, disinfect, and sanitize are high-grade and effective. If you are looking to have your business cleaned and sanitized, please give us a call today. If you are looking to have your business cleaned and sanitized after COVID-19 has infected your office, business, or commercial space, please give us a call today. Because we are HAZMAT certified, we are able to clean areas with known COVID-19 contaminations. SERVPRO of North Austin and SW Williamson CO is available and here to help. We would also like to thank our community’s medical personnel and essential workers for helping us all to get through this time together.